Melissa Lopez

Background

About Melissa Lopez

I am a skilled order entry and customer service associate with 3+ years of leadership experience. Recognized for demonstrating a natural aptitude for supply chain solutions, as well as for creating innovative customer experience and administrative programs with a corporate presence, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focus points include administrative functions, customer service and satisfaction, instructional assistance, and supply chain aptitude, including inventory and logistics. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, business acumen, systems analysis, and resource management to support efficiency and maximum returns. Currently, I am an Order Entry and Customer Service Associate with American Reading Company. Under my leadership, I spearhead the entry of customer orders into Sage500, and work directly with sales and account management teams to provide updated product information. I also facilitate Logistics in the shipping of materials and processing of purchase orders and proposals. In addition, I liaise with senior leadership, fellow supply chain members and departmental teams to ensure the company's support structure is driving the business forward with minimal expenditures. Colleagues describe me as a creative, motivated and resourceful supply chain and customer relations expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget. I am interested in contacting former colleagues, managers, and professionals in my field, as well as pursing new opportunities. Feel free to contact me though this profile if you wish to connect.