Melissa Payne
Client Services Officer at Maurice Blackburn Lawyers
Based in Melbourne, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Melbourne
Industry
Law Practice
Company size
1.1K
Contact information
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m•••••••@mauriceblackburn.com.au
Phone
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Background
About Melissa Payne
Accomplished customer service and operations leader with over 13 years of experience in the energy sector, specialising in customer billing, stakeholder engagement, and team leadership. Proven ability to lead high-performing teams, enhance billing accuracy, and deliver exceptional customer experiences. Skilled in managing billing systems, streamlining processes, and implementing service improvements that drive customer satisfaction and operational efficiency. Recognised for strategic problem-solving, building strong internal and external relationships, and fostering a culture of accountability and excellence.
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