Melissa Rafael

Background

About Melissa Rafael

Driven and goal-oriented, I am a proven leader in communications and customer relations. As a mentor, active listener, and negotiator, I succeed by applying my diverse experience, skillset, and education to everything I do. I use my empathy and ability to create peace in chaos to help others stay focused. Excelling under pressure, I can seamlessly transition between multiple languages in a single conversation. I can adapt and problem-solve, including turning around a customer experience and creating meaningful long-term partnerships. From onboarding to long-lasting relationships, I aim to give customers the best experience possible. I love travelling, camping, stand-up comedy, board games, learning new skills, and meeting inspiring people.