Melissa Renn

Background

About Melissa Renn

As an enthusiastic and proactive individual, I possess over 20 years of experience in customer service, and I am now seeking a new challenge. In my most recent role as an Online Personal Shopper at Walmart, I consistently meet deadlines and achieve company goals with a 97% accuracy rate on item selection. I maintained high customer satisfaction scores of 4-4.5 out of 5 weekly. As a Department Manager at Walmart, I was instrumental in creating sales plans and maintaining inventory to meet customer demand, while ensuring employee satisfaction. I have a track record of problem-solving and critical thinking, which I honed during my time as a Direct Store Delivery Associate, where I practiced critical thinking to evaluate solutions and make informed decisions. As a Zone Merchandise Supervisor, I also demonstrated strong leadership skills by delegating tasks to employees, keeping the store clean and well-organized, and managing 10-15 direct reports. My Bachelor of Science degree in Health and Wellness from Purdue University Global, where I achieved a 3.66 GPA and made the Chancellor's List during the Winter 2022 term, has equipped me with a strong foundation in marketing, multitasking, and attention to detail. I am an active communicator who is adaptable and eager to learn new skills in innovative ways. With expertise in customer service, marketing, problem-solving, and critical thinking, I am excited to explore new opportunities that allow me to apply my skills and passion for excellence.