Melissa Romig

Background

About Melissa Romig

Experienced Information Technology Infrastructure professional with 20 years experience in diverse corporate environments. Strengths include strong customer focus, technical aptitude, ability to balance priorities, support of multiple locations, and project delivery of new technologies. Support roles including all aspects pertaining to Network Administrator, System Administrator, Desktop Support and Security. Recognized for the ability to balance organizational support, project requirements, and develop/deliver well-rounded technology solutions. Skills • Windows Server 2008 R2, 2012, 2016 LAN/WAN Administration • End-user Support and Training • Absolute Software Administrator • ShoreTel VoIP Maintenance & Management • VMWare 5.0 – 6.5 • Remote IT Support and Troubleshooting using Bomgar • Quest Kace Management Appliance and Help Desk Administrator • Aerohive WiFi Administrator • Proficiency in grasping new functional concepts quickly and utilizing them in a productive manner • Fortinet and Symantec Security-firewalls, Dell SecureWorks, Cylance and Symantec AntiVirus • Technical Troubleshooting • Unitrends, Quest Rapid Recovery and Symantec Backup & Recovery Solutions • Testing and recommending new hardware purchases • Configure end-user PC’s, Laptops and Tablets: Microsoft Surface Pro’s/Books, Dell AIO, Desktop and Laptops • Microsoft Office 365 Administrator • Cloud Storage Implementation and Support with Unitrends and Office 365