Seniority
Manager
Department
Advertising & Marketing
Location
Canada
Industry
Banking
Company size
105K
Contact information
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m•••••••@td.com
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Background
About Melissa Silva
Writing has always been a constant in both my personal and professional life – from writing creatively in my spare time to completing my thesis on modern literature and creating articles as a journalist. Today, as a Senior Communications Associate, I use my passion to develop a range of communications with one goal in mind: to communicate a message that engages, informs and inspires – regardless of the audience. Currently, I work within North American Customer Operations (NACO) at TD as part of the Business Communications & Strategy team where I support initiatives across NACO, including for the Wealth Contact Centre. This involves building colleague engagement and awareness of business priorities as well as enhancing the colleague experience by developing a range of communications that focus on colleague impacts.
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