Melvin Chew
Bpo Manager at Starhub
Based in Federal Territory of Kuala Lumpur, Malaysia
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Seniority
Manager
Department
Operations
Location
Federal Territory of Kuala Lumpur
Industry
Telecommunications
Company size
2.9K
Contact information
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m•••••••@starhub.com
Phone
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Background
About Melvin Chew
Operations Excellence Manager with a proven track record of driving operational efficiency, customer satisfaction, and cost-effectiveness in the BPO, shared services, and contact center industry. Skilled in leveraging lean methodologies, data analytics, and project management to optimize processes, reduce costs, and enhance customer experiences. Experienced in managing global teams, implementing change initiatives, and fostering collaboration across diverse stakeholders. Demonstrated expertise in operations management, quality assurance, and process excellence within the BPO and GBS space.
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