Menna Sami

Background

About Menna Sami

As a Senior Customer Support Engineer at Rheoserve Industrial Solutions L.L.C, I work with a team of engineers and technicians to provide technical support and solutions for water equipment customers in various sectors, such as industrial, municipal, and commercial. I also train and mentor new hires and junior staff, ensuring that they follow the best practices and standards of the company and the industry. I have a strong background in mechanical engineering, with a Bachelor's degree from Suez Canal University and multiple certifications in water quality and wastewater treatment management and recycling technology. I have over six years of experience in technical sales, production, and application engineering, working with different types of water pumps, systems, and software. I have successfully completed several projects, such as designing and installing a wastewater treatment plant for a textile factory, increasing the efficiency and reliability of the water supply network for a residential complex, and optimizing the performance and maintenance of the water equipment for a power plant. I am skilled in Autodesk Inventor, AutoCAD, Communication, 3D Studio Max, and Microsoft Office, as well as Oracle Primavera for project management. I am passionate about water technology and engineering, and I constantly seek to learn new skills and update my knowledge in this field. I enjoy collaborating with other professionals and customers, and I strive to deliver high-quality service and solutions that meet their needs and expectations. My goal is to advance my career as a water equipment specialist and contribute to the development and innovation of this industry.