Meraj Khalid

Background

About Meraj Khalid

Senior Automobile After-Sales – Sales, Marketing, Dealer Management & Development professional with more than 18 years of rich experience in major auto OE brands like Toyota, Tata, Mahindra, Honda Motors & Fiat Chrysler Automobiles in India as well as Middle East & N Africa markets. Proven ability to manage automobile After-Sales functions, promoting both products & services. Strong business acumen with expertise in part & service sales & marketing, Dealer management/Field Operations, business planning, market expansion, new product launches together with network & dealer development. Profile SummaryPossess multi-faceted and unique blend of experience with OEMs in Automotive industry of India and Middle East in After-sales.Combined multi-disciplinary experience (across Aftersales sales & Marketing, Business Strategy, Industry Analysis, Channel management) with hands-on approach to nurture the organization Managed several functions of automotive after-sales ranging from strategic planning for customer retentions and sales promotions for products like parts, accessories, lubes, extended warranty to Dist operations improvement activities.Lead several projects on top of normal functions with successful conclusion.An out-of-the-box thinker with a flair for improvising & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms.Competencies :After Sales Business PlanningField Operations – Dist/Dealer ManagementAfter Sales MarketingParts Access & Lube SalesRetention & Footprint ExpansionNetwork Process StandardizationMarket Study & Competition AnalysisDealer DevelopmentNew Product DevelopmentNew ProjectsP & LExperience in Automobile OE Brands:1)Toyota Motors India - Aftersales Sales2)Tata Motors India - Aftersales Sales3)Mahindra & Mahindra India - Aftersales Marketing4)Honda Motors Co. Mid-East & North Africa - Dealer Management & Development5)Fiat Chrysler Automobile Mid-East - Aftersales Sales & Marketing