Mercy Mwagona
Head of Customer Experience at Longhorn Publishers Plc
Based in Kenya
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Seniority
Director
Department
Customer/Client Service
Location
Kenya
Industry
Book and Periodical Publishing
Company size
247
Contact information
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m•••••••@longhornpublishers.com
Phone
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Background
About Mercy Mwagona
A Customer Experience and Strategy Expert with over 10 years working experience crafting and executing organization wide customer experience and business strategies, designer and driver of sustainable customer-centric culture, and a change advocate. Quality assurance and lead auditor in quality management systems in the education, financial services and non-governmental sectors.
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