Seniority
Manager
Department
Information Technology
Location
Finland
Industry
Banking
Company size
996
Contact information
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m•••••••@s-pankki.fi
Phone
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Background
About Merja Wallgren
18 years of experience in the financial sector, of which the last seven years focusing on Customer data and Business Development. Extensive knowledge of KYC, digital channels and agile project work. As a Product Owner, I was responsible for the customer management and customer onboarding process, customer life-cycle management and customer data. Worked with stakeholders and vendors to ensure the delivery of excellent project outcomes. Evaluated and prioritized development areas together with internal stakeholders, tight AML related cooperation. Worked on a Core Banking renewal project during 2019 - 2021 with Customer MDM and CRM. An enthusiastic team player, who is energized in an ever-changing financial market to find the best practices, both from the company and the customer perspective. Systematic and analytical approach to problem-solving with demonstrated ability to manage agile project from initiation through execution under fast paced environments. Positive mindset with a keen eye for details. Excels at multi-tasking and translating business requirement to IT development tasks. Skilled & Interest: KYC, CDD, ODD, EDD, Customer Onboarding process, Customer life cycle management, Data Management, Risk mitigation, Process improvement, Digitalization
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