Merson George

Background

About Merson George

I have over 6 years of experience in Digital Workplace and Microsoft Infrastructure technologies. Leading Microsoft Intune and AVD projects rollouts and support. Experienced in Autopilot Deployment, Deployment Profiles, Apps Management, Endpoint security, Compliance Policies, Configuration Profiles, and, Working in a SCCM Co-Managed environment. Knowledge of Entra-ID, CAS, MDM, MAM based data access security and App Protection policies, Host pools, Scale sets, App Masking, Log Analytics, Azure Monitor Worked on Microsoft technologies like AD, SCCM, Hyper V etc. Experienced in managing Windows 10/11 clients. Other cloud technologies I am working on : Nerdio Manager for Enterprise Cisco Meraki network Leading a globally dispersed team for MDM rollout projects. Conducting Trainings for the Level 1 and Level2 support teams. Creating and maintaining Documents for the team and end users. Knowledge of Incident, Change, Problem Process. experienced with Service-Now ticketing systems From 18 years of total IT Infrastructure management experiences I gathered working knowledge and strong understanding of IT Infrastructure and business impact such as LAN/WAN, Firewalls, Email systems, Antivirus, Backup solutions. Process certificates: ITIL V3 (Int.), PRINCE-2, COBIT Understanding of Agile, DevOps methodologies and GITHub Projects: Infrastructure Tech Refresh projects implementer and tech lead, MDM Design and Deployment for Corporate, BYOD, MTR devices, Secure AVD Deployment with scalability, reliability. I adapt to new environments fast. Working in a multinational team scattered across Pan Asia, Middle East, Africa, EU and Americas. Good command on English communication, verbal and written. Visited many courtiers for project deliveries. Like to read and keep update with changes in IT world.