Mharlo Ratay
Order Management Specialist at Insight
Based in Manila, Philippines
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Seniority
Staff
Department
Operations
Location
Manila
Industry
IT Services and IT Consulting
Company size
17K
Contact information
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m•••••••@insight.com
Phone
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Background
About Mharlo Ratay
With a solid background in customer service and operations from my experience in the aviation industry, including roles with Cebu Pacific Air and AirAsia, I have successfully transitioned to the IT sector as an Order Management Specialist at Insight Direct Manila. In my current role, I focus on managing complex order workflows, ensuring accuracy, and delivering seamless customer experiences. This position has allowed me to develop strong technical skills in systems management, data analysis, and process optimization, while continuing to leverage my expertise in problem-solving and customer support in a fast-paced environment.
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