Micah Vilmar

Background

About Micah Vilmar

PROFESSIONAL SUMMARY Experienced and detail-oriented Project Manager who excels in a remote or on-site work environment while driving unique projects and leading effective teams. Proven effectiveness in learning then teaching proprietary software to internal teams or clients. Excellent Account Management | Strong Communication | Subject Matter Expert with various software applications EXPERIENCE HIGHLIGHTS Technical Expertise + Administered Zendesk and Microsoft Suite for the company and expert in Jira + Facilitated training of multiple proprietary CRM software to leadership and admissions teams from universities + Encouraged clients with troubleshooting of software or unique project desires + Assisted in-house employees with diagnostics of equipment and software issues Management + Managed team of 50+ associates in nightly receiving, restocking, and security of Home Depot store + Managed standards for up-to-date equipment purchasing and maintenance + Organized various accounts needed for purchasing and shipping of equipment + Created and maintained project documentation for long-term project implementations + Generated project plans with forecasts, estimates, and resource assignments + Developed strategy and architecture for clients in alignment with their goals + Accounted for complete project life cycle from inception to closure