Michael Aaron Rieder

Background

About Michael Aaron Rieder

SUMMARY Strong skills and experience in the transportation and dispatch industry, including business management and ownership. HIGHLIGHTS • Over 20 years of customer service • Excellent organizational skills • Managed procedures in business environment • Professional telephone etiquette • Internet research and fact finding • General knowledge of MS Office • Purchase order/invoicing • Transportation Dispatch software/Load Board • Proficient in a fast-paced environment • Processed customer orders • Strong verbal and written communication skills • Work well independently and on a team • Negotiated and edited rate quotes • Strong sense of professionalism • Maintained invoices, control logs • Processed customer orders with professionalism • Monitored service dates/product to end point • Monitored freight loads to completion • Successful sales initiative • Resolved customer issues positively • Demonstrated flexibility in all aspects of duties CERTIFICATES Brooke Freight Broker/Agent Training Certificate – 2014 AA Degree – Communications – Everett Community College EXPERIENCE 1/2019-12/2020 T&L Nursery, Redmond, WA Fleet Driver/Customer Service Rep. 4/2017 – 10/2018 Alpine Commercial Tires, Woodinville, WA Route Delivery Driver/Customer Service, Security 12/2014 – 3/2017 Washington Bulb Company, Mt. Vernon, WA Fleet Driver/Customer Service 2013 - 2014 Self-Employed, Everett, WA Freight Broker/Customer Service/ 2012 - 2013 Pioneer Human Services, Shoreline, WA Delivery Driver/Customer Service 1987 - 2012 Various Employers in WA State Driving, Delivery, Customer Service Federal Express –Costco Business Delivery