Michael B.

Client Services Manager, Uk at Strata Health Canada, A Vitalhub Company

Based in London, United Kingdom

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Seniority

Manager

Department

Customer/Client Service

Location

London

Industry

Hospitals and Health Care

Company size

38

Contact information

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Email

1 credit

m•••••••@stratahealth.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Michael B.

Experienced Healthcare IT Professional | Patient Flow & Interoperability Specialist | Rhapsody Integration | BI & Analytics With 14 years of experience in Healthcare IT, I have taken on diverse roles in delivering and maintaining healthcare solutions for NHS Trusts across the UK. I specialise in Strata Pathways, patient flow management system configuration, and implementation, ensuring seamless integration and operational efficiency. Throughout my career, I have been involved in all stages of innovative projects, from RFPs and sales pitches to scoping, configuration, go-lives, maintenance, and ongoing support. Additionally, I have expertise in designing and delivering real-time QlikView BI dashboards and reports to drive data-driven decision-making. Currently, I hold the Rhapsody Health Interoperability Tool Associate Certificate and I'm actively working on integration projects to enhance healthcare interoperability. As Client Services Manager for the past 9 years, I have led and supported teams in delivering high-quality solutions and ensuring exceptional client service.

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