Michael Bartley-Smith
Help Desk Specialist at Aird & Berlis Llp
Based in Lacombe, Canada
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Seniority
Staff
Department
Information Technology
Location
Lacombe
Industry
Law Practice
Company size
617
Contact information
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m•••••••@airdberlis.com
Phone
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Background
About Michael Bartley-Smith
As a Help Desk Specialist at Aird & Berlis LLP, a leading law firm in Canada, I provide technical support and customer service to over 600 lawyers and staff from our Toronto office. I troubleshoot and resolve hardware, software, and network issues, as well as assist with training and quality assurance initiatives. With more than seven years of experience in information technology, I have developed strong competencies in communication and crisis intervention. I hold an associate's degree in Police Foundations and multiple certifications related to safety and security. I am also pursuing a bachelor's degree in Criminal Justice and plan to work on several IT certifications in the interim to bolster my experience and further develop my professional development.
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