Michael Becker
Customer Success Manager at Momentus Technologies
Based in St Louis, United States
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Seniority
Manager
Department
Customer/Client Service
Location
St Louis
Industry
Software Development
Company size
425
Contact information
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m•••••••@gomomentus.com
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Background
About Michael Becker
As a seasoned professional with 10+ years of experience, I specialize in leading organizational change, streamlining processes, and pushing for innovation to improve business operations, efficiencies, and outcomes. My career work combines a deep understanding of customer experience with a strategic and data-driven, analytical approach to continuous improvement. Throughout my career, I have pushed for change and innovation across customer experience, sports & entertainment venues, data analytics, and supply chain functions. Across each of my roles, I have always applied an analytical, innovation-driven mindset to solve complex problems for both internal teams/colleagues as well as external customers/B2B partners. People who know me best will say that my core strengths and skills are- Change Management: Leading cross-departmental initiatives that align people, processes, and technology throughout the organization- Process Optimization and Standardization: Focusing on defining and developing procedures to align people and drive efficiencies- Strategic Innovation: Always seeking to identify growth opportunities and apply creative solutions to business challenges- Data-Informed Leadership: Utilizing analytics to uncover insights, identify trends, and guide impactful decision-making. I am passionate about helping organizations improve through thoughtful change and continuous improvement initiatives. If you are looking to connect with someone who loves change, strategy, systems, and helping people improve, let's connect!
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