Michael Bigby
End User Technology Platform Automations, Cpe & Net Eng Escalation Point at Gusto
Based in Vacaville, United States
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Seniority
Staff
Department
Other
Location
Vacaville
Industry
Software Development
Company size
4.3K
Contact information
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m•••••••@gusto.com
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Background
About Michael Bigby
Information technology professional with systems/network administration and project management expertise, with extensive ITIL foundational knowledge and systems architecture experience. I enjoy challenging conventional technological solutions to increase staff productivity, business efficiency, provide a high level of service by exceeding established SLAs and OLAs, and align with long-term vision-Technological Skills- •Systems and Data Management SCCM, Azure, VMware vSphere, ServiceNow, Windows Server, PrinterLogic, Commvault, Nasuni, OneDrive, Office 365/SharePoint, Windows/Mac/Linux OS Support, OSD/WDS Configuration and Deployment •Business/Project Management LAN/WLAN/WAN Design and Implementation, ITIL V3 (2011), Systems Architecture, Capacity Planning, CLM, CRM, Budget/Resource Estimating, Client Engagement, BPMN •Network Management Cisco, Meraki, Aruba, Netman, Orion, Observium, Wireless Mesh/Bridges, Airwave, 802.1x, CCENT •Mobility (MDM/MAM) Workspace ONE (AirWatch), Citrix XenMobile, Apple iPads/iPhones, Android Phones, Restriction Policies and Deployment Procedures •Security Bitlocker, Follow-Me Printing, Cylance, Trendnet, Sophos, PhishMe, HID/IC Card, IEI Security, Cisco IronPort and IDS
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