Michael Bown
Call Center Senior Member Advocate at Collective Health
Based in Orem, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Orem
Industry
Hospitals and Health Care
Company size
800
Contact information
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m•••••••@collectivehealth.com
Phone
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Background
About Michael Bown
I worked as a Reflexologist for a year which gave me the drive and desire to work in the medical field, specifically Physical Therapy. Helping other find relief from their pain, has given me great joy and fulfillment. I begun a new job at an insurance company, Collective Health in 2021 and have grown fond of helping our members navigate the nuances of the insurance industry. From my time working with clients in person and members on calls, I have immensely improved my communications skills. I have also been able to develop a self-motivator attitude and take on extra projects when I am not fulfilling my normal duties. A limited view of my additional skills/attributes; i.e. organized, dedicated, responsible, and honest.
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