Michael C. Verd
Qa, Technical Writing, and Customer Support at Extendedcare
Based in Vancouver, United States
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Seniority
Staff
Department
Other
Location
Vancouver
Industry
Hospitals and Health Care
Company size
22
Contact information
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m•••••••@extcare.com
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Background
About Michael C. Verd
As the son of a leading reference librarian, I grew up with an open mind and ever expanding interests. Developing a fondness for reading and research, it seems natural that I would love finding new ways to solve problems while working with technology and people. Meeting and working with a very diverse group of people, both in volunteer and professional work, has been key to my success. I enjoy helping clients of all kinds learn, use, and develop new technology skills. Some key skills: • Excellent customer service, maintaining world class NPS score, a people first attitude. • Diagnose and repair software and hardware issues. • Deep knowledge of iOS and macOS, Apple certified technician. • Broad knowledge of technology of various kinds, not limited to Apple products. • Long standing interest in visual arts, experience with a variety of graphic arts software.
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