Michael C. Williams

Background

About Michael C. Williams

I achieve targets, reduce spend, and improve processes by raising engagement, creating a culture of safety, building teams, and ensuring regulatory compliance in the healthcare and contract food service management industries. Having worked my way up through the ranks in both nutrition and culinary areas, I have rapport and understanding with the front-line as well as management and executive levels. LEAD ACROSS FUNCTIONS Build relationships and consensus across functions by leveraging strategic relationships and partnerships, participating in strategic planning, and aligning performance with organizational goals and objectives. DRIVE QUALITY & PROFITS Consistently elevate service, quality, and customer and employee satisfaction while optimizing efficiency, costs, resources, processes, and technology. BE A SERVANT LEADER Serve team members, and they will serve others. Build relationships at all organization levels. Treat people with respect and empathy. INSPIRE & COACH People need to be willing to go on the journey with you, to trust the mission and vision. Set and communicate expectations, recognize and celebrate when they are met or exceeded, provide direction when they don’t, and instill fun into the workplace. LEARN & GIVE BACK A self-directed learner, I’m always finding ways to better myself and to give back to the profession. Recently, I earned a doctorate in business administration and teach others as an adjunct professor. LET’S CONNECT mcw9003@gmail.com CORE COMPETENCIES Cross-Functional Leadership Optimizing Operations Cultures of Safety Developing Top Performers Continuous Improvement Mentoring & Coaching Quality & Service Oriented Cultures Strategic Relationships / Partnerships Quality Control Financial Management / Budgeting Profit & Loss Regulatory Compliance