Verified recordSoftware Development

Michael Caruso

Hospitality Director Commercial Business Manager - Casinos at Bluip Inc

Based in United States

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Other

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Other

Location

United States

Industry

Software Development

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m•••••••@bluip.com

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Background

About Michael Caruso

I’m a results-driven sales professional focused on helping hospitality and casino operators modernize their technology stack, unlock new revenue opportunities through digital transformation that elevate both guest and employee experiences by reducing operational costs. I specialize in aligning voice cloud technology with business outcomes—leveraging generative AI automation to improve call capture, streamline operations. Deploying AI delivers a dual benefit of reducing operational costs while increasing revenue capture by automating a significant portion of inbound guest interactions. and enhance guest engagement. I focus on delivering measurable ROI by connecting innovation directly to revenue performance and service excellence.As a contributor to Gaming and Leisure Magazine, Michael creates content and cutting-edge research articles and tradeshow insights that are a must-read for leaders in the travel and hospitality industry.

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