Michael Chapman

Background

About Michael Chapman

Driving Growth, Leadership, and Operational Excellence I’ve built a career on transforming business challenges into growth opportunities, whether scaling companies, leading high-performing teams, optimizing sales processes, or driving operational efficiency. With over 25 years of experience leading multi-million-dollar businesses, I’ve successfully turned around underperforming operations, expanded market presence, and increased revenue and profitability in industries ranging from logistics and distribution to marketing and digital media. Sales & Business Growth-Led multi-region sales teams across New England, North Carolina, and Virginia, driving double-digit revenue growth through go-to-market execution, strategic partnerships, and data-driven decision-making-Built LeadIn Media from the ground up, growing it into a $5M+ revenue digital agency serving 500+ global clients, and generating over 1B+ organic impressions for brands-Negotiated $7M+ in long-term contracts and increased customer lifetime value by 40% through client relationship management and strategic deal-making. Operational & Leadership Excellence-Transformed a $30M business by tripling operating income in five months, cutting costs by 18%, and improving productivity by 25%-Led 450K+ sq. ft. logistics hubs and regional distribution centers, improving package tracking accuracy by 45% and reducing misroutes-Optimized workforce management and engagement, cutting turnover by 71% and increasing team productivity by 28%. Data-Driven Strategy & Execution-Leveraged CRM, automation, and business intelligence tools (NetSuite, Salesforce, HubSpot) to refine decision-making and improve customer acquisition-Designed and launched a 30-day sales training program, increasing deal conversions by 50% for professionals across multiple industries-Implemented process improvements that increased EBITDA by 6% within 18 months while expanding market reach. I thrive in high-stakes environments where leadership, strategy, and execution converge. Whether scaling businesses, leading teams, or optimizing sales and operations, I bring the mindset, expertise, and results-focused execution to drive sustained growth and profitability. Let’s connect and explore how I can add value to your network!