Michael Chapman

Background

About Michael Chapman

I am a highly capable administrator adept at applying myself to a wide variety of responsibilities. I am also a talented, detail-oriented professional who takes pride in his work, and I am seeking challenging position which utilizes my thirty plus years of experience in healthcare. Stellar leader with demonstrated strengths in hospital administration including staffing, training, patient relations, customer service, human resources support, and reporting. Extensive experience in Environmental Services (Housekeeping), Patient Escort, Emergency Department operations and Ambulatory Care Services. Considerable success in establishing, implementing and maintaining systems, procedures and controls to optimize and accelerate workflow, reduce expenses, heighten safety, and boost quality levels. Energetic team-builder with strong experience in training, supervising, and motivating 200+ personnel dedicated to delivering extraordinary customer service. Advanced talents in project leadership, department management, policy and procedure development, and using Microsoft Office programs to create and maintain spreadsheets, charts, forms and databases.