Verified recordAirlines and Aviation

Michael Cleland

Flight Attendant at American Airlines

Based in Chicago, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Chicago

Industry

Airlines and Aviation

Company size

61K

Contact information

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Email

1 credit

m•••••••@aa.com

Phone

5 credits

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Background

About Michael Cleland

Since starting with American Airlines in October of 2023, my background in Communication Sciences and Disorders from California State University, Fullerton, has been instrumental in enhancing customer experience aboard. Leveraging skills in creative writing and critical thinking, honed over 2.5 years as a barista and recognized as Partner of the Quarter, I ensure each passenger's needs are met with empathy and efficiency. My previous role as a research assistant observing AAC device integration for special needs students deepened my ability to address diverse communication challenges. As part of the inflight department we provide a safe, comfortable, and enjoyable travel environment, embodying the airline's commitment to exceptional service.

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Michael Cleland Email & Phone Number @ American Airlines | Kipplo Discover