Michael Cook

Training and Customer Support at Nortac

Based in Nepean, Canada

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Seniority

Staff

Department

Customer/Client Service

Location

Nepean

Industry

Satellite Telecommunications

Company size

12

Contact information

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Email

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m•••••••@nortacdefence.com

Phone

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Background

About Michael Cook

Driven, adaptable, and mission-focused, I bring a wealth of experience from my time in the New Zealand Defence Force—specializing in naval operations and electronic intelligence—to my current role at NORTAC Defence in Ottawa. Now working in Training and Customer Support, I focus on delivering high-impact solutions and integrating advanced communications tools into operational plans, including PACE frameworks. With a strong foundation in leadership, regulatory compliance, and Lean Six Sigma, I thrive in roles that blend technical expertise with strategic thinking. I’m passionate about training delivery, course design, and empowering end-users with the skills they need to succeed in complex environments. Always looking to evolve, I’m actively exploring new learning opportunities and certifications to stay ahead of the curve—whether in defense tech, leadership, or business operations. Let’s connect if you’re working at the intersection of innovation, security, and capability development.

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