Michael Cooke
Principal Ps Consultant at Genesys
Based in Saint John, Canada
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Seniority
Director
Department
Information Technology
Location
Saint John
Industry
Software Development
Company size
8.5K
Contact information
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m•••••••@genesys.com
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Background
About Michael Cooke
With over 9 years of experience as a Staff Software Engineer at Genesys, I have developed, tested, and deployed enterprise-level solutions for cloud and data center environments. I hold two certifications from CompTIA: A+ and Network +, which demonstrate my proficiency in hardware and networking technologies. I lead engineering teams on development initiatives using agile methodologies and collaborate with project management teams to ensure timely and quality delivery of milestones. I also develop and maintain automation processes, testing tools, and CI/CD pipelines using various languages and frameworks, such as Node.js, Python, Bash, and Go. Additionally, I manage and maintain cloud and bare metal testing environments using OpenShift, GCP, EKS, AKS, VMware, and Kubernetes, and I leverage infrastructure-as-code tools, such as Ansible and Terraform, to create and manage large-scale multi-data-center infrastructure. My mission is to enable and empower Genesys to deliver innovative and reliable solutions that enhance customer engagement and satisfaction.
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