Michael Curtis

Background

About Michael Curtis

Professional highlights include:* 17 Years in the telecommunications industry *Equipment rental client use case: eProcurement services enabled client to trim vendor list from 12 down to one while cutting down buying process time, at no cost to client.*Financial Services client use case:$200K saved in 7 months on the same headsets they purchase with reclamation services.*Technology client use case: API integration to auto fulfill daily desktop hardware to home offices - Enterprise Contact Center Program provided client with insights and on hand experience to determine their new global headset standard.*Telecommunications client use case: Custom warehouse process provides key inventory visibility and reduced lead times by adhering to the client requirement of rolling fulfillment processes.* Industrial Supply client use case: Catalog Optimization services enabled up front cost hardware cost discounts, removed 'catalog bloat' reducing errors, and provided streamlined procurement process all with no fees incurred.*Financial Services client use case: Expertise with headsets allowed collaboration with the stakeholders to convert their existing headset technology to adapter to evolving use cases at their call center, saving hundreds of thousands in capital budget. As the use case continued to evolve years later, I was able to provide brand agnostic consultation to map existing technologies to the best option to fit their environment, enabling confidence in their new enterprise standard. Call One, Inc. and Hello Direct provide professional-grade audio and video conferencing solutions tailored to personal and team workspaces and are certified for leading collaboration platforms like Microsoft Teams and Zoom. We don’t just offer products; we partner with you to ensure seamless communication, helping you select the right equipment with our proprietary tools and expertise. Additionally, our logistics, eProcurement and reclamation services allow you to optimize your existing processes while saving on operational and budgetary bandwidth.