Michael Cusson
Lead Technical Consultant at Opentext
Based in Waterloo, Canada
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Seniority
Manager
Department
Information Technology
Location
Waterloo
Industry
Software Development
Company size
23K
Contact information
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m•••••••@opentext.com
Phone
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Background
About Michael Cusson
Experienced Lead Technical Consultant with a demonstrated history of working in the Enterprise Content Management industry. Skillset Includes: Strong technical knowledge of various OpenText Products (CS/AS/OTDS/DocPipeline/REST/WS/etc.) Delivering Incident and Problem Management practices while focusing on proactive solutions Creating creative solutions to complex problems Understanding all aspects of problems before offering solutions Change and Risk Management All aspects of Customer Service Ability to enhance business operations by quickly identifying continuous improvement opportunities Excellent communicator with the ability to effectively interact and relate with personnel throughout an organization Hobbies include: fishing, golf, travel, anything outdoors.
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