Michael D. Giles

Background

About Michael D. Giles

Account / Sales / Client Relations Manager Highly efficient, effective, results and challenge oriented Account Manager with 25+ year record of achievement and demonstrated success with a strong business acumen and diverse knowledge encompassing a number of critical business areas with an emphasis on sales and marketing in the Lumber and Building Materials Industry and the residential / light commercial Roofing business. Relationship & Territory Growth Management - Outgoing, friendly, enthusiastic and social with strong relationship building skills and a solid track record of securing customer loyalty. Forged strong relationships with external business partners. Strive to get the customer what they need, when they need it while constantly seeking out new products and processes to satisfy their requirements. Tenacious in growing new business opportunities with a strong track record securing key clients, increasing product distribution and expanding market share. Outstanding contributor in driving revenue / profit growth while providing critical leadership in highly competitive markets. Systematically produce real and tangible results by applying processes and real or virtual tools (software) to bring things into existence. Excel in delivering clearly defined outcomes by using my training, predefined methodologies, and best practices to deliver results. Possess a strong command of the written word and can communicate ideas clearly and vividly. Superior listening and consultative skills, recognized for tackling and resolving hard issues affecting business operations and critically analyzing issues before making a decision. Honest, respectful, loyal and dutiful - driven by strong traditional values. Specialities-Business Relationship Development and Management -Service Delivery-Project Coordination and Administration -Field problem solving, negotiation and resolution-High-Impact Sales and Product Presentations-Market information analysis and reporting-New Product launches -Deliver product specific support to range of customers-Team leadership, coaching and mentoring -Vendor Management -Budgeting