Michael Darst
IT Asset Management at Nc Farm Bureau
Based in Raleigh, United States
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Seniority
Staff
Department
Information Technology
Location
Raleigh
Industry
Insurance
Company size
173
Contact information
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m•••••••@ncfbins.com
Phone
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Background
About Michael Darst
Results-driven IT Help Desk Level 2 specialist with 3 years at Morton Salt, excelling in high-volume ticket resolution for employees while maintaining a 95% user satisfaction score. Proven track record of cutting SLA response times by 20% and resolving 95% of technical issues within 24 hours, driving efficiency and user trust. With 7 years of NDA KYC Crypto experience at CyberProsper404, I bring a deep understanding of secure digital transactions and compliance frameworks. My expertise is reinforced by advanced learning strategies, including Cornell note-taking, Harvard lecture methodologies, and MIT-level mathematics, sharpening my analytical, cybersecurity, and technical problem-solving skills. Now seeking a Cyber Security Response role to leverage my experience in IT operations, security protocols, and rapid incident resolution.
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