Michael Dipilato

Background

About Michael Dipilato

CREDIT RISK MANAGEMENT, CASH FLOW OPTIMIZATION, DSO REDUCTION, CLIENT RELATIONSHIP MANAGEMENT, POLICY DEVELOPMENT, TECHNOLOGY INNOVATION, BUSINESS PROCESS EFFICIENCY, AND STAFF DEVELOPMENT Goal driven B2B credit professional with expertise in improving bottom line results through implementation of technology, performance metrics, staff development, process improvement, and policy change to drive cash flow and minimize risk. RISK MANAGEMENT: Developed automated credit application process that reduced cost and time associated with on-boarding new clients by 25% while improving vetting process to maximize revenue potential and meet SOX compliance. Reduced bad debt to less than 1% annually by utilizing an automated strategy technology to monitor real-time credit risk over entire client portfolio. CASH FLOW OPTIMIZATION: Through effective policy and procedure administration, technology innovation and staff development - achieved reduction in DSO of 7 days, eliminated delinquent receivables and exceeded annual cash collection targets by up to 5% for the last 15 consecutive years. Reduced over 60 day receivables from 33% to less than 4%. TECHNOLOGY INNOVATION: Installed ERP overlay system that developed workflow strategies that increased collector effectiveness by 20% through automated transaction data recording. Improved order to cash results by automating links to vital contract documents eliminating 75% of time required to locate documents. LEADERSHIP: Developed staff of 5 analysts in a positive and enthusiastic manner that increased staff retention, created cross functional opportunities and ensured department goals were achieved. Key Skills: • Analytical Problem Solver • Creative Thinker • Effective Communicator • Contract Negotiator • Effective Manager • Team Building • Key Performance Metrics Evaluation • Customer Service I am available for consulting and full-time employment. Please contact me directly at michael.f.dipilato@gmail.com