Michael Dj

Background

About Michael Dj

Strategic and data-driven Operational Excellence & Digital Transformation Specialist with 17+ years of international experience across the BPO, healthcare, real estate, and technology sectors. Consistently delivers measurable impact, including $350K+ in cost savings and a $1.5M process improvement win for a Emea based Operatons. Recognized for launching AI-driven Lean Six Sigma frameworks, scaling transformation initiatives, and building high-performing, cross-functional teams across diverse global environments. Key Competencies: • Lean Six Sigma (Yellow Belt to Master Black Belt) • Process Reengineering • BPMN 2.0 • Root Cause Analysis • SOP Creation • COPC • Kaizen • Continuous Improvement • Business Intelligence: Power BI • Tableau • SQL • Python (Pandas, NumPy, Seaborn) • Statistical Modeling • A/B Testing • Regression Analysis • Sentiment & Text Analytics • Intelligent Automation (RPA): UiPath • Automation Anywhere • Predictive Analytics • Workflow Digitization • Digital Strategy • ROI & Business Case Analysis • Change Management • Agile/Waterfall PM • Capability Building • Stakeholder Communication • Upskilling & Academy Development I’ve successfully led the creation of internal analytics platforms (e.g, StarStats), built L&D academies in Lean Six Sigma and Data Science, and deployed self-serve knowledge hubs that trained and empowered 100+ professionals. My work blends technical expertise (BI tools, RPA, advanced analytics) with a systems-thinking mindset to drive transformation at scale. Value I Bring Rather than focusing solely on project delivery, I specialize in institutionalizing sustainable change through scalable systems, analytics, and automation. From running international workshops to implementing predictive and process automation, I deliver operational and financial results through strategic innovation. Let’s connect if you're looking for a transformation leader who can: Lead enterprise-wide Lean Six Sigma and digital innovation programs Build BI, data analytics, and automation strategies that scale Design capability-building roadmaps and internal training ecosystems Deliver measurable improvements through stakeholder-led process change