Michael Douglas

Background

About Michael Douglas

micdoug2009@gmail.com I 919.802.2641 Michael has a dedicated work ethic that has significantly contributed to the business goals of internal teams as well as customer objectives. Michael is a straight-shooting, proactive business planner who believes in well-informed, tightly aligned investigative analysis that enhances client deliverables by promoting the highest standard in customer satisfaction. Michael has exhibited his career adaptability by pursuing career growth across several diverse industries. His ability to form strategic partnerships at all levels both in the client organization and within his own working team of professionals has led to a strong aptitude for ascertaining unmet and unknown needs that consistently generate new or supplemental business. In past roles Michael has displayed an ability to cultivate and build relationships on a local and global scale that guaranteed project success within budget and within deadlines. The ideal role for Michael would encompass a unique blend of several functional business areas that would include best in class customer support, service quality assurance, field support, value proposition discovery & selling, bid management, and inside sales. The key target industries for Michael are the pharmaceutical/biotechnology industry and the associated consumer products industry, as well as the high technology products industry and the supporting clients within these arenas. Specialties - Client Relationship Management / Customer support optimization - Project / Program Management / Implementation - Business Development / Strong Team-builder - Strategic Planning / Execution - Effective Team Leader / Member - Value Proposition Identification - Negotiation / Conflict Resolution - Developing and managing strategic partnerships - Commercial Strategy with Solution Selling - Enabling sales teams for success