Michael Drake
Business Support Lead, IT Executive Support at Pfizer
Based in Spokane, United States
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Seniority
Manager
Department
General Business & Management
Location
Spokane
Industry
Pharmaceutical Manufacturing
Company size
102K
Contact information
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m•••••••@••••••.com
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Background
About Michael Drake
With over 20 years of IT experience, I am a Business Support Lead at Pfizer (formerly Seagen), a biotechnology company that develops innovative cancer treatments. I lead a team that provides 24/7/365 white glove IT support services for the C-suite, senior executives, and their support staff. We ensure that their computer, mobile device, and application needs are met with excellence and efficiency. My core competencies include technical operations, information technology management, network maintenance, installation and configuration, and program management. I have a proven track record of supporting over end-users and maintaining equipment and resources worth up to $3M. I also have a CompTIA A+ certification and specialized training in various IT systems and tools. My mission is to leverage my knowledge, skills, and abilities in an IT manager, IT lead, or senior IT technician role that challenges me and allows me to contribute to the success of the company.
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