Michael Ebert

Background

About Michael Ebert

A fluently bilingual, motivated, results-driven business operations executive with more than 16 years of experience managing business operations for large organizations. Proven financial analysis and operations acumen through strategic planning in order to optimize company value, maximize cash flow, and minimize risk and cost. An approachable, dynamic and collaborative leader with an extensive track record of leading high performing teams delivering exceptional results. Consistently exceeds performance through insightful financial forecasting, delivering exceptional shareholder returns, and innovative process improvements. Areas of Expertise: Business Analysis • 10 plus years experience in leading BPI initiatives in order to improve process quality, increase operational efficiency resulting in improved customer experience • Analyzing and answering complex problems using thorough, systematic and logical approach • Experience at examining issues from multiple viewpoints and analyzing information for the best solution Operations Management • 15 plus years experience as a leader in managing operations including complex service level delivery and disaster recovery planning • responsible for supporting the delivery of business initiatives, understanding, identifying, and analyzing business and technological issues • focus on delivering multiple outcomes with highest quality and customer satisfaction Financial Acumen • 15 plus years in financial reporting, analysis and reporting • Ability to understand financial performance metrics • Budget preparation and implementation • Business case development and application Leadership Style • Proficient at encouraging and building mutual respect and displaying sensitivity in difficult situations • Ability to make difficult decisions and produce quality work without error in stressful or time sensitive situations • Comfortable preparing and presenting updates for senior management • Collaborative decision making and mentorship