Michael Engelhardt
Senior Manager, Concierge and Premium Customer Experience - North America at Air Canada
Based in Montreal, Canada
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Seniority
Manager
Department
Other
Location
Montreal
Industry
Airlines and Aviation
Company size
24K
Contact information
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m•••••••@aircanada.com
Phone
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Background
About Michael Engelhardt
Ambitious, dedicated and qualified hospitality, travel, and transportation industry professional with over 25 years’ experience and extensive knowledge of the hotel, F&B and the airline industry. Passionately committed to delivering exceptional standards of customer care in guest services through highly effective and motivational team management. In addition, I gained valuable experience and insight in the Theme-park industry as well as in wholesale / retail throughout my career; and I just recently completed studies in Logistics and Supply Chain Management where I successfully obtained the designation of Air Cargo Professional (ACP).
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