Michael Ermak
Product Lead Cross-border & Compliance at Avalara
Based in Richmond Hill, Canada
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Seniority
Other
Department
Other
Location
Richmond Hill
Industry
Software Development
Company size
5.6K
Contact information
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m•••••••@avalara.com
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Background
About Michael Ermak
I lead product strategy and innovation at the intersection of AI/ML, trade compliance, and cross-border eCommerce. With 15+ years in product leadership, I direct high-impact roadmaps that turn regulatory complexity into scalable, revenue-generating platforms. At Avalara, I own the cross-border product roadmap, steering feature development through 2025 U.S. tariff policy changes (Section 232, postal rules). I pioneered agentic AI solutions—launched first agent in October 2023—using ChatGPT, Grok, Claude, n8n workflows, and Lovable/v0 UX to deliver- Accurate HS Code classification - Full landed cost quotes - Dynamic tariff modeling I also lead low-code platform adoption, enabling customers to tailor B2B/B2C compliance processes with minimal engineering. Prototypes are validated directly with customers and prospects to accelerate market fit.Previously at Statys, I directed an AI/ML logistics platform that optimized global inventory and parcel routing across 100+ variables, achieving top-tier success rates, lowest shipping costs, and fastest delivery profiles worldwide. Core Expertise: Product Leadership • Trade Compliance • Agentic AI • Cross-Border Innovation • Strategic Roadmapping • Patent-Pending AI Systems (2). I thrive on cross-functional collaboration—working alongside peers on parallel AI-driven compliance initiatives—and mentoring teams to translate technical breakthroughs into business outcomes. Open to conversations with leaders shaping the future of AI-powered trade compliance.
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