Michael Ervin

Background

About Michael Ervin

I am a proven leader with a systematic approach to delivering results. By developing teams and products toward constant, iterative improvement, I deliver sustainable and scalable productivity in the areas I manage. Throughout my career I have worn many hats, including leading people, project management, product management/ownership, business analysis, and reporting, which allows me to rapidly transition between the needs of various projects. As a result I thrive in fast paced environments where we constantly adapt to change as a matter of doing business. Pivoting between high priority initiatives has developed my skills in: Managing products and projects to fit within a complex strategic ecosystem with multiple desired outcomes Building up products that integrate technology with process and service to create a great customer experience Collaborating with people from individual subject matter experts to senior executive stakeholders, in a way that makes sense to them and moves projects forward Planning and executing projects in application development, process improvement, and organizational change Leading teams of varying sizes, including leading leaders and remote teams Creating reporting and analysis that provide insight into our business