Michael Fried
CIO and Director at Baltimore County
Based in Owings Mills, United States
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Seniority
C-Team
Department
Other
Location
Owings Mills
Industry
Government Administration
Company size
3K
Contact information
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m•••••••@baltimorecountymd.gov
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Background
About Michael Fried
Technology professional with experience in the private sector and with nonprofits, creating technology strategy, leading cross functional teams, and implementing complex projects. Looking to apply technical and leadership skills in a mission-focused environment. I want to see the impact of my work on my community. Highlights • Migrated entire technology stack to managed-service / cloud provider while maintaining service delivery SLA • Designed and oversaw implementation of custom mobile application suite • Took a failing call center operation, created a competence center and established partners for delivery of base service, leading to an increase in uptimes, profitability, and user satisfaction • Created user training program for users globally, leading to reduction in IT support efforts • Developed strategic technology plans to help various nonprofits reach their goals • Various speaking engagements focusing on information security and IT management
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