Michael Gaitan

Background

About Michael Gaitan

With over 20 years of experience in Information Security, IT Infrastructure, Compliance, Networking, Communications, and Project Management, I’ve had the opportunity to lead and implement a wide range of IT solutions from industry leaders and top global technology providers.My professional journey includes roles at distinguished institutions such as the Central Bank of Nicaragua and Banpro Grupo Promerica, where I managed critical security, networking, and communication systems. I’ve also worked internationally with Consulting Group Costa Rica, overseeing major IT projects for both government and private-sector clients. Most recently, I've expanded my expertise within the BPO industry, serving as Sr. Manager of Compliance and Risk for LATAM.I specialize in the design and implementation of complex security architectures, business continuity strategies, and contingency plans, always ensuring alignment with business goals and minimizing operational impact. My work is grounded in globally recognized frameworks such as PCI-DSS, ISO 27001, COBIT, ITIL, RISK IT, and NIST.Throughout my career, I’ve led teams to achieve 99.875% uptime across various systems and technology platforms. I take pride in being a results-driven professional guided by the core values of integrity, trust, and professionalism—values that have consistently translated into high-performance outcomes and trusted leadership.