Michael Gianopoulos

Background

About Michael Gianopoulos

I am a versatile and hard working individual that possesses strong strategic planning and problem solving skills. I am a self motivated professional with excellent communication skills and ethical integrity. I have been working for over ten years in the insurance industry in various positions. The bulk of my experience resides in personal lines insurance with a strong background in claims. I moved from claims investigations to account manager at a prominent agency where I provide comprehensive personal insurance to local clients. My success lies in my ability to identify the needs of the customer and my relentless pursuit of solving their problems and meeting their needs. My key Strengths include: • Strategic thinking and analysis to identify root causes and needs to provide viable solutions. • Strong investigative techniques to gather data and determine facts. • Negotiating skills to quickly and fairly bring about resolutions. • Ability to collaborate with colleagues toward a common goal • Effective communication of industry concepts and terms to customers and co-workers. My key interests include: • Expanding my knowledge of insurance particularly into the commercial segment. • Learning additional investigation techniques. • Problem solving