Michael Gribbon

Background

About Michael Gribbon

Degree qualified solution orientated IT professional with over 23 years’ experience in a dynamic global corporate IT environment. • Skilled Programme Manager, PMP certified and Certified Scrum Product Owner (CSPO). • Technical skills include SAP/Oracle CRM systems, Adobe Experience Mgr (AEM); Lean and agile methodologies. • SME and ‘go-to’ person as Product Manager in Dell/EMC’s mission critical online support website named in the Top 10 best ASP websites for 2013 & 2014. • Demonstrated communication skills, verbal and written, with the ability to liaise, collaborate and negotiate effectively cross-functionally with both technical and business stakeholders. • Customer focused with strong interpersonal skills and People Manager, able to get the ‘buy-in’ and engagement of others to deliver results for all stakeholders. • Excellent analytical, problem-solving skills, planning and organization skills with focus on optimizing efficiency, performance and quality. • Friendly and supportive with excellent work ethic and ‘can-do’ attitude. RECENT CAREER HISTORY Principal Business Consultant/Product Owner, Global Services, Dell/EMC, Cork 2013 - 2017 Senior Business Consultant, Global Services, Dell/EMC, Cork 2010 - 2012 Program/Project Manager, Customer Service, EMC, Cork 2003 - 2009 EDUCATION & CERTIFICATIONS BA Joint Honours – Business Admin and Computer Science, Queens University, Belfast, 1989. Project Management Professional (PMP), PMI, 2004 UX Foundation Training, UXTraining.com, 2015 Certified Scrum Product Owner, Scrum Alliance, 2014 ITIL Foundation Training V3, APMG International, 2014 Art of the Business Case Programme, Babson College, 2007 Internal EMC Courses include Stakeholder Analysis and A/c Planning; Consultative Selling: Promoting IT Solutions as Trusted Advisor; Influencing & Negotiation Skills; Lean Six Sigma Yellow Belt. ACHIEVEMENTS – Multiple EMC Awards in recognition of delivery/ support of business solutions. HOBBIES – GAA, Soccer