Verified recordTelecommunications

Michael Grimes

Technical Writer at Ng-Voice

Based in Madrid, Spain

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Seniority

Staff

Department

Writing/Editing

Location

Madrid

Industry

Telecommunications

Company size

114

Contact information

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Email

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m•••••••@ng-voice.com

Phone

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+34 ••• •••• ••••

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Background

About Michael Grimes

I have an integrated Master's degree in Environmental Geoscience from the University of Birmingham and over seven years of experience in the telecommunication software industry. In my most recent role, I worked as a Consultant - Technical Trainer at Azure for Operators at Microsoft, where I delivered a large portfolio of courses across multiple platforms: Hardware, VMware, and Azure cloud. In my role, I collaborated with a global team of trainers, course developers, and subject matter experts to provide high-quality and engaging learning experiences to our customers. I also updated, documented, and planed courses, using tools such as Articulate, Cloudshare, Clipchamp, and Microsoft Office. I enjoy working with diverse and dynamic teams, solving problems, and sharing my knowledge and skills. I am motivated by the opportunity to help our customers achieve their goals and grow their businesses using our products and services.

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