Michael Heuer

Background

About Michael Heuer

Award-winning professional with over 15 years of experience leading multicultural, global teams to oversee system engineering, solutions design, strategic pre-sales, and business development functions while enhancing client experience and elevating region-wide revenue. Product Specialist with a history of managing technical architecture and design at 301/401 deep dive levels across diverse industries and use cases, including unstructured data, NAS, object, surveillance, Big Data, analytics, cloud, GIS, archive and compliance. Record of driving operational and business excellence for large government and private sector clients across the Middle East and Africa while steering high-impact projects, encompassing digital transformation, data centre restructuring, VTL technology implementation, and significant systems migration / consolidation. Accomplished team leader distinguished for mentoring and motivating the workforce to excel through challenging periods, such as the COVID pandemic and remote-to-in-person transitions. Expertise in multi-industries: oil and gas, banking, defence, government, healthcare, and commercial.KEY ACHIEVEMENTS:• Led the successful transformation of a green-field government digitalisation project, streamlining the application process for legal documents, reducing processing times to under 72 hours, and benefiting millions of South Africans.• Revamped a Data Centre for a large regional fashion retailer, resulting in annual savings of over $500K,$2.5M orders across all business lines, and a 400% boost in inventory management productivity.• Delivered a $5M order on December 31st, securing the department's annual financial target and enabling the organisation to exceed sales targets, resulting in end-of-year bonuses and commissions for all employees.• Executed a $2.3M project, introducing Virtual Tape Library (VTL) technology for a prominent Saudi Arabian bank. The transition led to reduced backup windows, faster restores, improved SLAs, and a 75% decrease in data centre space.• Overhauled IT infrastructure for East Africa's largest airline under a $1.4M project.• Participated in HiPo (High Potential) strategic BU planning workshop in Seattle to contribute to the strategic direction and product roadmap for file and object platforms.