Michael Hill

Background

About Michael Hill

An analytical and organized manager that possesses strong written and oral communication abilities for creating documents, interacting with managerial staff, and training employees as needed. Detail-oriented problem-solver who is able to employ leadership, critical thinking, and time management skills and can work effectively both independently and in teams-Provided high touch service and support to high net worth Corporate Services participants-Customer service through comprehensive support, product education, trade facilitation and asset gathering, focused on equity compensation plans-Educated and guided participants with respect to their equity compensation and retail accounts-Stock Plan Trainer, responsible for training new stock plan agents as well as the successful completion of the training manual re-write and update-Service to Sales Trainer, responsible for coaching and mentoring agents in meaningful conversations and recognizing and acting upon opportunities-Series 7/63 (current)-Responsible for daily audit and close of day reporting in addition to providing excellent customer service-Responsible for training relief auditors and second shift personnel-Ownership of ensuring operating systems were maintained and updated on a regular basis -Technical consultant for all areas of computer software and hardware-Designed custom computer packages for use in consumer and commercial markets-Consulted on wired and wireless network environments.