Michael Hocking

Background

About Michael Hocking

Ever walked around your site and thought,"This place could be so much better"? You know the frustration of paying for facilities services that just don't deliver. It all adds up to wasted time and money. Are you tired of: Constantly chasing unreliable service providers? Dealing with complaints about subpar cleaning or maintenance? Paying for services that don't meet your standards? Imagine never having to worry about your facility's cleanliness or maintenance. Where complaints are non-existent, and chaos is a thing of the past. As Founder and Managing Director of Landon Group, I specialise in integrated facilities management and cleaning services for industrial, commercial, and strata properties. With over a decade of experience, I've perfected a systematic approach that consistently delivers exceptional outcomes. What Sets Us Apart: • Zero Complaints: Proactive problem-solving ensures you'll never worry about subpar service. • Zero Chaos: Meticulous planning keeps your operations running smoothly. • Old-School Customer Service: We anticipate needs and exceed expectations. • Happy Team: Empowered staff members take pride in their work. Proven Results: • Transformed a warehouse for Team Global Express from a site of dissatisfaction to a showcase of cleanliness in just 6 months. • Reduced client complaints by 95% across all managed properties within the first year of service. • Increased operational efficiency by 30% for industrial clients through innovative cleaning techniques. • Achieved a 98% client retention rate over the past 5 years. My Commitment: With a background in strategic planning and project management at Woolworths, I founded Landon Group to revolutionise facilities management. Our vision is to be the most valued facilities management partner in Australia, delivering exceptional service and peace of mind to every client. Values-Driven Excellence: Are you ready to: Stop settling for "good enough"? Feel confident that every detail is taken care of? Impress every visitor, staff member, and client who steps into your site? Let's connect and discuss how my team and I can make a difference for you. I'm approachable and always happy to chat about transforming your facility! Set your sites higher.