Michael Hutchko

Background

About Michael Hutchko

I am a highly motivated former educator that has changed over to technology. In the last six years, my knowledge of software and automation has grown exponentially! I attribute this to my desire to learn and try new things and to always find out how something works.Since I joined iA, my roles have changed from tech writer to customer training specialist. In the interim, I have been a member of the electrical engineering department and have learned many new skills.Technical Writing- Created and updated metrics in a dashboard for the Commissioning Department which was continuously displayed over a large television screen- Produce technical documentation and analytical reports for the Electrical Engineering and Training Departments- Design training materials and documentation for software and hardware applications.Technical Skills- Calibrate and train Fanuc robots- Conducted operational tests on automation machines and sub-assemblies- Soldering and wiring- Assembled, installed, and repaired electrical and pneumatic parts- Perform diagnostic and analytical tests on electrical components- Practice troubleshooting skills on software and hardware applicationsInstruction/Training- Plans, schedules, leads, and conducts training sessions- Collaborate with customers, managers, and team leaders to develop solutions to issues and training support- Provides onsite support for customers during production- Design and create new training methods, materials, and documentation for the Training Department- Perform assessments and evaluations on customers to ensure procedures and skills have been learnedI believe that I am successful when the customer is successful, and that providing excellent customer service is the key factor to bring about this result.