Michael Issa

Background

About Michael Issa

With over seven years of experience in the eHealth sector, I am a data-driven Quality Improvement and Data Analyst Specialist at Windsor Regional Hospital. I support the renal department in delivering high-quality patient care by applying my skills in customer relationship management (CRM) and data analysis. My core competencies include problem solving, data visualization, project management, and stakeholder engagement. I have a bachelor's degree in business administration with a focus on finance and financial management services, and I hold certifications in advanced Google analytics, social marketing tools, and motivational interviewing. I am passionate about using data and technology to improve health outcomes and enhance patient satisfaction. I am also fluent in English, French, and Arabic, which enables me to communicate and collaborate with diverse teams and populations.